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Apollo Pharmacy

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Summary

Apollo Pharmacy
Stuti Roy@stutiroy
Nov 04, 2012 02:01 AM, 20826 Views
Extremely Poor Customer Service

I absolutely do not think that Apollo Pharmacy values its customers and a customer who holds a membership card at that! A few days ago I was at Apollp shopping for a few medicines. Before the guy could get all my prescribed drugs to the counter I had told him that I will be paying by card. He did not say anything. But while billing he point blank refused to accept a payment by card because it being 31st of the month he had switched off his EDC machine!! How dumb is that?!


As I live only 5 minutes away from this pharmacy I asked him to do a home delivery so that I could pay him when the medicines were delivered at my flat. But he again refused saying that it will not be done! Even when I challenged him on his customer service he did not budge. Even if he had spoken to me in a polite tone I would have taken this nonsense! I went to a nearby chemist shop and the bill that had come upto some Rs.200+ at Apollo got settled at Rs.140+ at this shop. This is definitely not expected of Apollo at least!

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