This was our first apple product we bought this from Reliance Digital in 2012 to be given as a gift for our daughter . We never had any issues with the device, since it is a wifi model it was getting all the regular updates . My daughter was so used to this device that she will be using it 4-5 hrs every day. Then the charging cable on this device went bad, original cable was no where available as it uses a 32 pin cable so we started buying compatible cables which would last for 6-8 months and then again we have to get a new one. Built quality is great with metal finish, battery back up is still excellent after usage of 6 years, we got the display screen changed once due to breakage from Ifix in Bangalore, camera quality is not so great but manageable. I can say this is a value for money product.