Read my experience about apple care here :https://apple-and-i.blogspot.in/2013/01/apple-care-india-my-first-experience.html
Customer Care Note-1: Apple welcomes new customers with latest products in their stores. Old customers like me, they take care of by giving the old phones after collecting money. What an idea sirji...
Customer Care Note-2: Apple is great..Apple products are extremely good.. But have a mindset when you purchase something from Apple, you should be ready to ’use and throw’ the devices if you hit upon a problem..