I have been a macbook user for 2 years now. The machine is good, the software is great. Sadly my hard drive failed last week and the support horror story begins.
All Apple service centers in Mumbai charge different prices for a the same hard drive. I have been quoted in a range of Rs.6500 - 8500 for the sameHDD
Service center personnel are uncouth greedy and grabby. I was quoted 500 -2500 for data recovery
Apple Support 1800 number is useless. They can direct you to the nearest service center but beyond that can do very little.
Here is a bit of advise for all Mac Lovers. If your MAC Breaks down. AVOID ALL APPLE AUTHORISED SERVICE CENTERS IN ANDHERI( E & W) as you will be overcharged.
It is better to approach more established service centers elsewhere. Also you are in the danger of being given a reconditioned hdd, so watch out