Very poor management. Nobody listens to you, owner, or employee, no one.
If you get the PPR request, they will not forward you the email unless you send them positive reviews. They don’t do anything for Job search, simply nothing. So don’t fall in the trap of Job assistance. Once you got the PPR just forget that they are going to assist you on anything post that. They will stop replying to your calls and emails! I would not recommend them at all!
Looking at google reviews, it looks like most of them are paid.
They dont give you your email ID access in the entire process, and after they give you handover of the login credentials, they will hack in to your email Id’s without your permission. I will never ever suggest this consultancy to anyone.