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Aramex

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Summary

Aramex
Rajesh Rajesh@rajultimate
Aug 13, 2012 02:13 PM, 2778 Views
(Updated Aug 21, 2012)
Courier Not recieved yet claims that delivered

Aramex is a big disappointing courier service. My shipment with the number 4065434181 is not delivered though claims as it is delivered on 4th August. Customer care is of no help other than saying that the issue will be resolved in 24 hours every time I call them.


After waiting for so many days, I realised that the customer care is just cheating with a flase commitment of 24 hours time, then lodged a ticket in the ARAMAX site. This ticket is getting closed in 1 or 2 days without providing any solution or explanation. I have 3 such tickets which are closed without giving me the reason for closure. BLR/0812/2097, BLR/0812/2094 and BLR/0812/1619 are the tickets which closed without updating the reason.


I am still waiting for the delivery of my product. Rajesh

(0)
Dear Customer,We take this opportunity to thank you for choosing Aramex as your logistics and transportation partner and for bringing this incident to our attention. We acknowledge the receipt of your complaint. It will be immediately addressed and an investigation will be launched accordingly.We will update you with the outcome as soon as possible.Best Regards, Aramex Customer Care
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