I have had to make more than 10 calls and yet no one is ready to own responsibility for my parcel not being delivered. Despite of it being received at the local facility 5 days ago, they falsely updated the database that delivery not possible as no one home. I was outraged at the audacity of such false claims being updated not once, not twice but 3 times! its a 15 min distance from the office to my place and they kept giving useless excuses. the worst experience ever.
I am certainly never going to use this courier service and never buy anything online from any website that uses aramex courier service. I had a minor bad experience earlier with this company as well but chose to ignore it trying to understand and give some margin for delay. But this was the most outrageous experience ever encountered, I warn everyone who is thinking of using this service, save yourself some trouble.
DO NOT USE THIS SERVICE!