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Aramex

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Aramex
Gagan Sharma@gagan_nic
Nov 20, 2013 05:52 PM, 6164 Views
(Updated Nov 21, 2013)
Above average experience with Aramex

My father has availed services of Aramex and dispatched a courier on 18/11/13 by way of air courier from Bhopal to Mumbai. I was in urgent need of the courier and have made multiple calls to the customer care center. Aramex customer care is not aware where my courier is. The shipping no. is 3756550593.


What is the point of using air courier and paying extra money when they can’t deliver on time. Some of the customer care member were arrogant and was trying to show that its not their responsibility.


Finally I wrote an email to Percy Avari and my issue got resolved very effectively.


So because in-spite of some delay because of the response of the management i’m satisfied.


Regards,


Gagan Sharma

(1)
Dear CustomerThank you for contacting us.We take this opportunity to thank you for choosing Aramex as your transportation solutions partner.Please accept our sincerest apologies for the unintentional inconvenience that this incident has caused you, we assure you it does not reflect our true level of services.RegardsPercy AvariRegional Manager South Asia
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