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Aramex

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Aramex
Feb 03, 2010 10:51 AM, 3769 Views
Pathetic service

I had a shipment to be delivered at New Delhi from Bhopal. After 5 days in transit, it shows 3 failed attempts to deliver and I know no such failed attempt happened. And now it shows as delivered to SUBAL. God knows what it is. They took 55/- for this service whereas when I had used Overnite Express for 35/-, it delivered next day.Their customer service is crap. No complaints can be registered. No follow up calls. Calls to customer care just drop sometimes.


I made multiple calls to their customer care to no avail. I must say never ever think about aramex.

(0)
Dear Customer,We take this opportunity to thank you for choosing Aramex as your logistics andtransportation partner and for bringing this unfortunate incident to our attention.We kindly ask you to accept our sincere apology for the inconvenience caused and assure you that all possible steps would be taken to ensure such occurences are not repeated.Best RegardsSonu LambaAramex Customer Service
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