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Aramex

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Aramex
Mrigank Garg@mrigankgarg69
Oct 01, 2014 02:31 PM, 9207 Views
Address not found, Even a child can find that

Waybill no. 40679540403.


Shipment was from Anand bazaar india, the shipment was booked on 17th Sep from Mumbai and it reached Ghaziabad on 22nd Sep. This is fine but while I was tracked my courier on 22nd Sep at 4 PM apprx. the courier was out for delivery from the same day morning, but no one reached my home neither any one contacted me on my no.


Instead of trying the delivery for the next day they marked address not found at 2 pm in the afternoon of 22nd Sep, and on 23red Sep they returned my shipment to the seller with being it my knowledge. After seeing that I contacted Aramex cus. care you name them bunch of idiots.


When I asked them for the reason of non- delivery, they have not any answer and said they can help me in this matter and thae shipment was returned because the shipper asked them to do so REALLY. I said I will make their complaint to seniors than he said PLEASE SIR DON’T DO THIS. But I wrote 2 mails to their complaint departments of which 1st mail is replied with the answer that your shipment was returned GOOD ANSWER. 2nd- NO reply. Pathetic.


After 2 days I receive a call from their Mumbai branch in which I was confirmed that I will get my parcel back till monday i.e., 29th Sep. but not receive till date. I was also confirmed that this was a mistake they apologise for that and my complaint ticket remains open untill I confirm the receipt of the product delivery. BUT NO DELIVERY YET NEITHER ANY UPDATE.


Conclusion. BOTH THE ARAMEX COURIER AND ANAND BAZAAR SHOPPING SITE are group of fraud peoples. Please be warn if you purchase anything online check for the courier company first, and make sure it will not be ARAMAEX.


If their is option of negative rating than I will give -5 STARS

(0)
Dear Customer,We deeply regret the inconvenience caused at your end, please allow us to have this checked, we will look into this matter and get this sorted.Regards,Percy AvariRegional Manager - South Asia
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