I have been visiting Artemis Hospital mainly due to proximity to my residence, however the unprofessional attitude towards any concern you raise against mostly incompetent staff including some of the doctors is just brushed under the carpet.
There is no formal way to make complaints. Any given email address doesn’t respond including the email of the hospital administrator.
My son suffered at the hands of very incompetent staff during one of the diagnostic radiology tests. The doctors and technical staff do not have any set protocol. Everyone seemed to work on their reaction. They do not care as they know none of the complaints would be heard.
My 4 year old son had to visit emergency later at their hospital to try and fix the mess they created and then I had to pay hefty amount at emergency on top of their industry "best" charges for the diagnostics.
Will continue chasing the administration to raise my voice. No one has even acknowledged it yet.
Just a warning, do not try your luck here unless you need to visit some experts. Not capable of handling small children. And no sense of responsibility with administration. They are there to leech you out of your money.
-asim