The mall was really good place to visit 2 years ago.Now a days it is struggling to maintain its ambiance and connection to the customers.
Smelly elevators, stale food and much more. Even good brands like Burger King and KFC served stale food when I recently visited.
Parking has online system for ticket generation, but its proved to be slower, suffering network errors due to being in the basement.
I would say that the management team needs to pay attention on these points as this mall is losing its quality.