After I bought this laptop.I was very happy.it was my first gaming laptop.my expectations were met.it was very easy to use and powerful.but the weight of the laptop is the main problem.its ultimately heavy.quality wise that laptop is awesome.some time it felt or got banged on the table but the laptop didnt receive a scratch adn thats what ROG take money.I never got to chance to get this laptop serviced because its still working fine.and ultimately my money wasnt totally wasted there were options but when I look at the durability this laptop rocks,