A very bad product and to to be very frank, after sales, customer care, service centers and I should say every thing that is expected as customer support post purchase is indescribably bad.
I bought it from Grabmore India on 19.4.2012. It was sent through courier from USA. For about one and half year it worked, it was not very extensively used. In July this year it stopped getting started. The local service center was of no help as they kept the item for a week, did nothing and then returned back.On contacting customer support, local customer care again asked for it and subsequently they sent it to Kolkata as there were no facilities to diagnose the problem. The item was received in Koklata Center and they kept it for more than a month. Then they informed(only on calling up not on their own) that now the spare part is available and its mother board is to be replaced. It costs INR 26, 116/- and INR 700/- extra will be charged towards service charge. I must mention it here that Grabmore again is selling the same new product today for INR 24, 999/-.See the ridiculous situation.
I am afraid to say that from my experience, never go for tablets from ASUS. These are unreliable, customer support virtually non existent and spares are highly expensive. Only up-to one year one may expect a free service that too is as bad as described above. And very few will go for such an expensive TAB that will be at the mercy of such a bad customer support.