This was a few months ago when I chose Asus expecting it to provide a good quality product. My cousin wanted to gift it and I chose this brand. Unfortunately , as the product arrived , I was excited to unpack but when I did , I found the quality was too bad as it was literally like a piece of plastic toy a kid would play with and within a year , just a few days after the warranty expired , this stopped working due to unusual , irrelevant circumstances. Well , about the service centre, it took days to fix it then. I would never prefer Asus.