I had visited this company in Hyderabad, Dilsukhnagar after seeing ads in tv hoping that they will provide a pleasant and happy experience with them but, unfortunately my experience was bitter! Firstly the call center girl was misguided me about the company address, she told me that it was located upstairs of the ibaco ice cream, I had roamed here and there about 30min in search and asked many people but nothing helped me! Again I made a call to C.C of Attica, this time they were told me that it was located above the Fancy ice cream parlour, at last I found the company. At that time there was only one guy in the office, he was very reckless and rude as if he owns the company, I assume he might be a goldsmith by his profession thats why they had recruited him.
I had showed him my gold and asked him, how much money I get for it! He told me some price and also told me that they will collect some percentage in the name of processing fee, that is okay as they are doing this business for some profit! But their looks and attitude wasn' t pleasant as if we are selling them theft gold, even after taking two aadhar like proof of identity cards and also a photograph, thumb impressions signatures, our mobile number conforming with their otp too!
Everybody sell their gold when they are in tough and needy situations, we people invest on gold as it will help in times whenever we need money, left alone without any helping hand and in financial problems. We buy gold happily in several occasions and the shop staff also feel very happy that we are purchasing gold from them, as they will offer us coffee, tea, cool drinks etc at the time of purchasing. But unfortunately we sell our gold when we were in bad situations that to not happily and also hiding our shy, these idiots will never know that and I wonder why don' t they realise that they are also ppl like us!
Attica office environment is very different, their desk is in very high position, we cant see if they are really measuring all our ornaments but we have to trust them by believing their words, if we raise our foot and lean onto desk( I am 5.7 height) we can barely see the numbers on weighing machine but not our ornaments! There are no chairs infront of the desk for customers, but chairs were situated far away from their desk for waiting purpose. Later two people joined in their desk, total staff 3. They dont have uniforms or id' s, they dont have any security precautions or measures, if some theif enters with weapons it is a threat to them and also to the customers like us!
The staff put their face very unplesently from the beginning to the end of the transaction as if we are bothering them! No smile, no decency, no polite manners and what not! ? Better avoid this company! Thanks for reading.