WITH A SUCCESSFUL MODEL NOW IN VITARA BREZZA & CIAZ, THE CUSTOMER FOOTFALLS HAVE STARTED AND IT IS HIGHTIME THAT DEALERS IMPROVE THEIR ORIENTATION TOWARDS CUSTOMER HAPPINESS AND KEEP UPDATING THEM ON BOOKING DEADLINES AND SERVICE SCHEDULES. THE PRESSURE TO GET NEWER CUSTOMERS OUGHT NOT DILUTE THE FOCUS ON EXISTING AND BOOKING CUSTOMERS. THE SALESMEN SEEM TOO PREOCCUPIED ALL THE TIME AND FAIL TO RETURN CALLS UNLESS PURSUED REPEATEDLY
LARGER THE COMPANY, SMALLER ITS PRIORITY OF FOCUS ON CUSTOMERS AND ONCE SALES IS DONE THE CUSTOMER IS NORMALLY IGNORED AND THIS IS A GENERAL OBSERVATION. WILL LIKE TO SEE HOW CHANGE AND HIGHER SALES NOW SPUR THE PEOPLE TO GO AND BUY MORE PRODUCTS. .