I ordered for 3 different products. One of the products was very bad in condition. Another did not arrive at all. I am satisfied with only one product.
My enquiries about the dispatched but not yet delivered product, have been going on for more than 4 months. Everytime I get the reply that the item was sent to me in March 2008 itself. But even today I have not received the item (Aug 2008). They do not have a log for complaint numbers. Only order number they have. So you cannot prove how many times you registered the complaint. The staff courtesy is lacking. They put you on hold for a very long time if any uncomfortable question is asked.
Any customer, who got a problem with AVA Merchandising will neither go back to them nor will he recommend his friends to them. I write this thinking that this review will be sent to them to provide a chanace for them to correct themselves.