Ava merchandising are frauds and taking customers for a ride.. I bought a kids laptop from them, with which there was a free gift of a princess pearl set. They are not giving this free as there is a delivery charge of rs.250.00. I have not received the free gift till date.
My order was placed in September.
The customer service is terrible and full of lies. Their email is not reachable or valid. Mr gaurav agarwal the floor supervisor never comes on the line or replies to his mails. I have spoken to them i don not know how many times, only to receive false reassurances. I will wait a few more days before i go to the consumer court.