I had ordered a pair of Sandals from Amazon on 24th December. The pair of sandals were supposed to be delivered by 2nd Jan but it arrived on 27th December only. As soon the parcel was delivered I realized that it is short in size and so I initiated reverse pick up immediately and today on 28th at 10.30 Am the fellow from courier came and had my product picked up. I am really impressed with the promptness and accuracy of Amazon and would really recommend this site to every online shopping customer.