My father is senior citizen with hardly any source of income. For regular small saving I opened a savings account for my father in KANCHRAPARA branch of this bank. One day My father went to bank to open a reccuring up account. The bank personnel misguided my father and taken signature and opened a demat account. The matter came to my knowledge when annual charges for demat Rs 1700 deducted. On approaching bank manager his behaviour is like that we have done a crime. Being a pioneer private sector bank such misguidance that too to a senior citizen is not expected. Complaint already forwarded to Regional office