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Axis Bank

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Axis Bank
M REDDY@reddyrajasekhar1
Jun 21, 2014 03:21 PM, 23392 Views
Complaint against Operations head of 069 branch

I have lost my debit card and applied for it. My axis account home branch is in Mysore 151(Karnataka) .I have requested axis branch 151 to courier to my Home town nearest axis branch 069 in Vijayawada(Andhra Pradesh).


One of the representative from Mysore branch 151 have sent a mail to operations head of Vijayawada 069 Branch on 18th itself.Today(20-06-2014) I went to collect my axis ATM debit card from axis branch 069 Vijayawada. When I went and asked Operations head of Vijayawada 069 to collect my debit card, the first question he have asked is I have should receive a mail confirmation from  Mysore branch 151. Which he have already received on 18-06-2014 but till today he haven’t checked his mails .


Then again operations head of Vijayawada 069 says this is not a proper mail(I don’t know what does he mean by that?), I should receive a mail from operations head of Mysore 151.


Why this operation head of Vijayawada is so irresponsible when he have received a mail on 18th why he couldn’t reply it? If he would have replied by this time would have my debit card with me.


Today Operations head of Mysore 151 has sent a mail to operations head of Vijayawada 069 had over the debit card kit to me . But the perations head of 069 Vijayawada has spoke some nonsense and finally I haven’t received.This so called person Srikanth operations head is such an irresponsible person and doesn’t give any respect to customer, and doesn’t check his mails on-time.

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