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1.6

Summary

Axis Bank Visa Credit Card
Gagan Singhal@gagansinghalgwl
May 08, 2014 04:44 PM, 67868 Views
Customer Service Negligence

I would like to alert you about the unprofessional behaviour of Axis Card team, I have been using their services since a long time, this month on my credit card bill there has been interest charged on specific outstanding payments.


I simply asked about the calculation matrix on which Interest was charged, it has been 15 days they have not been able to tell me the calculation matrix and asking for more time in every 2 days. Whenever I have been following up for the detail, this all the conversation I have in-writing in my personal mail.


I have informed them, due to this I wont pay any outstanding by the time still the situation is same. Please do not use their services and alert others also, do not use Axis credit cards at all.

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