I have ordered a product recently to gift my relative but even not received after 16 days. Being a big group (India Today), this kind of service cannot be expected. Their are so many small sites creating excellent shopping experience like Cilory, Bestylish, nayasa, seventymm, eRamuakaka etc. Which I have personally experienced doing gr8 jobs. But from a big house like Bagittoday this was not expected. minus 10 from me.