I have ordered from bag-it-todays’s site one purchase w.r.t. shoes, watch & some washing stuff as appeared in the offer of 995/- on first Sunday of March’14.
For some reason, the transaction did happen but I could not get the confirmation from merchant end in the form of mail / sms etc. After logging the complaint online / feedback, 12th M arch morning one of their customer care person called me and confirmed the order and told me that earlier it was an in-correct order. On asking when the delivery will happen, he spoke rudely.
Later on, I send 2-3 mails to their chief "salil.kumar" as mentioned in site and also to customer care but no response. I know this particular business belongs to big group and probably no action could be taken, however not leaving hope.
https://consumer-court.in/complaints/bagittoday-com-bag-it-today%e2%80%8e-c6523.html
Regards
Sushil Vishwakarma