Last month Sep ’09 I applied for Bajaj Allianz Travel Insurance for my parents. One of the sales officers from Delhi (Abhishek Saini , Mobile No. 9873656302) collected required documents alongwith cheque and cash for Travel Insurance. The Cheque No. is 660001 and amount is 7, 248/- (bank branch: UBI, C.R.Park, New Delhi-19) and cash amount was 2, 762/- . After a week we were informed that due to bad health conditions of my parents, bajaj allianz declined the applications. They informed us within 2 weeks we will get the refund amount 10, 010/-
But still we haven’t yet received the amount. After every 2-3 days I am following up with an agent (Allan Fernandes, Web Sasles Officer) who contacted me for Travel Insurance. But every time he gives me excuses that he has already completed the process for refunding and I will get the amount within next 2-3 days. Allan gave me 2 reference numbers related to refund process. They are 107254 and 107256. Both are 17/09/2009 dated.
The Delhi Sales Officer, Abhishek is not picking my phone these days. I feel that I have been cheated by Bajaj Allianz. Bajaj Allianz hasn’t published any phone number where we can register complaint regarding this issue. I tried all Bajaj Allianz numbers (1800225858, 02066026666, 02030512376), but they don’t take complaints related to Travel Insurance. It’s my suggestions to everyone never go for Bajaj Allianz Travel Insurance for senior citizens (above 60 yrs).
Thanks,
Biswajit