Very disappointing and unfair experience with Bajaj Finserv.
I paid my loan installment before the due date and even closed the loan ahead of time. Despite this, Bajaj Finserv deducted a double installment from my account. When I raised the issue via email, instead of resolving it, they blocked my EMI card.
Their reply said my CIBIL score is low which makes no sense, as Ive never defaulted and have always paid on time. If anything, closing a loan early should improve my score, not result in a penalty.
And if my credit score is so low, why do I keep getting calls from Bajaj Finserv offering me new loans? This shows a clear lack of consistency and fairness in their system.
Extremely poor customer service.
Not recommended at all.