I am an existing Bajaj Finance Customer. I recently received a pre-approved personal loan of 3.47 lacs and applied for the same online on Experia on 25th November. After few hours I received a call from the personal loan team in Pune, the lady explained me the loan details, EMI amount, charges applicable and informed that I will get the loan for 3.34 lacs after all the deductions. I was advised to submit address proof, ID proof, 2 months payslip and company’s ID along with 5 cheque leaves.
I confirmed the appointment for a representative to visit my house and collect the necessary documents. The next day all the documents were collected and application duly signed. The next day house verification was done while I was at home. I was then informed to wait for 3-4 days for loan amount to be credited in the account. To my shock I was informed that my loan application has been declined on 29/11 Friday.
This is ridiculous, you first approve a loan and then reject it without any reason. I have an existing personal loan with ICICI and housing loan with SBI, I have always made timely payments on these accounts. All my credit card bills are also paid on time. For a matter of fact I have never missed any EMI’s on my Bajaj Finance consumer loan too.
I’m very disappointed with this. I hereby request you to please look into this matter with utmost care and revert at the earliest.