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Bajaj Pulsar

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Bajaj Pulsar
Sep 14, 2007 01:17 PM, 2894 Views
SHODDY AFTER-SALES SERVICE !!

I purchased a Pulsar 180 in Sep 05.


From that day, I’ve been fighting with my gears.


Every time I want to shift from FIRST to SECOND, instead of falling into 2nd, the gear comes and stops at NEUTRAL.  I reported the matter to Bajaj Service and also explained the problem at one of the Customer Meets, in 2005, they had [first one in Cochin, after the product was introduced] . Some protracted emails ensued thereafter and finally, a Product Engineer from Pune drove my bike and [halleluiah !!] reproduced the problem; till then, everyone thought I was nuts !  Or, possibly didn’t know how to ride a bike  -  this, after 35 years of using them all over the country .


A promise was made by the Product Engineer in July 06 that I would be a ’free’ man, cured of this problem by Independence Day.  He also agreed to retro-fit an ’Engine Kill’ switch, on the house !


A second Independence Day has gone by with no end in sight  -  in fact, to add insult to injury, after they had agreed to change the gear system with a NEW system they had introduced, I was called by the local dealer [Popular Bajaj] and told to check my bike in for the promised change; again, Hallelluia !. But, they called me the next day and said that they did NOT have the FULL set !!


That was 4 months ago and I’m still waiting for some promised action from Cochin and Pune !!


Is it going to be a case of interminable waiting ?


Wg Cdr (Retd) Dennis  Lawrence


PS I used to be a flyer of fast jets and though at 62, I still love my bikes [2 of them] !

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