https://shop.bajajelectricals.com/Shakti-25L-V-Glass-Lined-SWH-pc-106-33.aspx
I always had high reputation for Bajaj and I had bought two water heaters [15L and 25L] for my apartment in the hope that I would receive fantastic product and post sales service.
Unfortunately both the units failed on installation.
I was suggested to file a complaint to Bajaj service. I did so promptly on 12th Sept 2013. From then on I haven’t had a service engineer visiting my flat to check the issue. Every other day I’m calling the helpline with only empty promises of escalating the priority and having some one visit by end of day.
What is the point in having good warranty if the service engineers can’t turn up for a week! I’m loosing all faith on Bajaj electircals, who can’t send a service engineer to my place to check the issue for more than a week. Now I would like to know how I could return this product back!
Update: Eventually the Bajaj folks came by to fix it. It was a simple electrical trip inside the water heater. This was fixed by just flicking a switch back. Bajaj could have kept this switch outside!
Updated rating to Good.