The bag is extremely light – one of its biggest assets, in my opinion. Even when fully loaded, the bag is still very light. The City is one of the favorite leather bags of people with back and shoulder problems precisely because of this.
One of the problems of the bag as far as usability is concerned is the shoulder strap(this seems to be an area overlooked by some designers). It just keeps slipping off my shoulders, though I found that wearing certain materials(such as wool) for my top or jacket decreases or removes this problem. I can’t wear the same material for my tops/jackets all the time though, and it would seem ridiculous to do so just so the strap of my bag stays on my shoulder.
There have been known workarounds to this problem outside of wearing certain materials – some say that the weight distributor pad on top of the strap is what causes it to keep slipping, so removing that has solved the problem for them. People I trust have said the same, so I think that is probably a good workaround, but I cannot find myself doing it because removing the pad from the strap is not necessarily a straightforward thing(not to me, anyway). I would worry too much about scratching or damaging the leather of the pad and in general I just don’t feel comfortable with DIY bag modifications.
So, the strap has proved slightly problematic for me. Besides – for the price – I don’t think I’d have to even apply DIY techniques… couldn’t they just have given me a better strap off the bat?:)