A customer walk in with lots of anger and frustration and shouts at us. An approach was made to convince him and return him happily.
Motivating senior staffs working under me was a tuf job and I could convert them with my attitude and approach towards them.Achieving the targets and completion of work in time having lots of problems including staff shortage.
The management always appreciates for the result given. Handling customer attitude towards repayment of loans.
Building new relationship with customers.