I have bank of India account More than 3 Years.
I am doing maximum transactions from this bank. I am not using phone banking but I am using all the other services which are provided by the bank. such as ATM, net-banking. Best part of the the bank is that it is nationalized bank so it is available at many places it gives me very good experience.
Customer Service is good nit best because when I reach bank at many time. I had to wait.
By the other things which are related to Bank services are quit good. I can say the good bank for common man and good for fast transactions.
Over all bank of India is good bank.