I am holding this card for just 2 months now, and use is once in a while..Problem is when it is the time to send us our monthly statement though they sent me an SMS and I paid on time at the nearest drop box - But never got the statement on time.
Thanks to the SMS , I was saved from paying extra !! At times I feel they intentionally delay the statement so that we get caught in the cycle and end up paying more...The credit limit offered by them is also less.
They want to enter the Indian market and just want to start their operations for the heck of it, dont know how much time will they take to set up . Most of the operations are centralized from Mumbai. So probably Mumbaikars will not have much problem . I am in Bangalore and can feel the delay of Statements.
I do not completely reject this card - could be bad service in Bangalore ...But overall please avoid this card till they have better service in India.
Bottomline : Service is BAD, keep away.