I am a regular shopper at Bathand Body Works and I love this company . Whether online or in the stores , their products are great although they have stopped producing some of the products that I really liked.Overall I like their products , but what I don’t like is what I saw today from a very unprofessional cashier that was at one of their two stores in Queens Mall in New York.
It is Memorial Day Sale and many people are taking advantage of this Holiday Sale , so if one of the cashiers behaved like how she did , I think the company will lose a lot of customers. I was at the register waiting for that cashier (Janice, I noticed that from her tag) to finish chatting with her coworker , talking about a customer that just left the store , The cashier ( Janice ) told her coworker " That customer really F..... UP , the customer wanted to know a lot of information about the product, F---- That, May be she`s a secret shopper!" .
I was shocked hearing that about a previous customer who had just left the store a second ago , not only that, I had to wait by the register for her to chat with her coworkers using the F word referring to a customer. Then finally after I had finished my transaction , I asked her for a shopping bag , but she said she didn’t have any . Few moments later while I was shopping at the store next to Bath and Body Works , I noticed 2 customers coming out of the store with shopping bags, so she was just lazy to give me a shopping bag and she lied about it .I think this company is a good one and they should care about their reputation by hiring employees who can deal with customers appropriately.