The Customer Care Executives do not have the basic knowledge how to treat a Customer. I am using Bbnl broadband from past two months. I faced lot of problems like speed issues, not connecting, and so on. When I ask the executive to solve the issues. They took access to my PC and deleting the temporary files and made to wait for 45-50mins. This shows bbnl is rocking by providing high speed Internet in Bangalore. Happy to disconnect.