BBNL is providing service to bangalore and parts of North karnataka. It gives connection via local operators who in turn provide connections to end users. BBNL has the best plan and as far as speed, service and support is concerned it solely depends on your cable/local operator. In other words you are in the sole mercy of the operator’s technical expertise. As far my connection is concerned its the best and there are some downtimes, but it all part of the package. Please go for it. Attaching screen shot of my 25 Mbps connection.