Please do not spoil your life by paying them. Worse paying them for 6 months.
Just look at my complain history in last 45 days
Dear act fibernet,
Can u believe this, your fix provided for Internet service not working lasted 2 days only after about 10 days of service disruption.
With due respect you guys are serious talents but clearly does not belong to anything related to Internet.try circus or conning.
In last 45 days, I have used Internet for not more than 10 days, thnx to your effort to finding permanent fix, which clearly is rocket science to your dumb technicians.
Please fix the issue or give my money back and disconnect the service. Will appreciate if you can do it in 24 hrs not like past where it took you 16 days or 10 days.
Mrityunjay singh
8142555408
My earlier complain to refresh your dumb memory. Dear act fibernet,
It is now 16 days that my internet is not up. Request you to stop acting smart by raising new tickets and closing old ones and look into the matter. I would request if you guys are convinced that you are incapable to restoring Internet, please refund my money.
Also a sincere feedback for you guys: You are pathetic. Feel proud that you are worst service provider and you manage to recruit worst, dumbest and most irritating people as your call centre folks.
My earlier complain on 20 th for your reference, just to show how efficient you guys are.
ACT Fibrenet
My registered phone number is 8142555408
My internet is down again. Last time it was down on 14th August, got restored on 17th August after lots of follow up with customer care and this forum. Now on 20th of August it is down again.
Now my hassle of getting the complain lodged will start all over again. Getting access to their call center is really a pain but what is more insulting is the response I get that within 24 hrs it will resolved when they have resolved it for days or weeks but they will repeat it with same conviction.
"I have been trying to call beam service centre for 4 hrs but always getting busy tone. Normally I have to try for 1 hr to get to lodge my complain, but today it is over 4 hrs.
Basis my past experience where last time it took you 14 days to get my internet up, however your call Centre executives were able to get on call with 1 to 1.5 hrs. Now they are also an elusive commodity. Just wondering if this time you will take months to restore the net, but that stage will come once I am able to log complain. Let’s see how it goes"
Registered no. 8142555408
Mrityunjay