I took 1 MB unlimited connection 2 years back @Rs.660 p/month. It was working perfect and never had any complaint. Recently they have upgraded it from 1MB to 3MB and I considered it as a value addition. But later I realized there was a hidden sales agenda to promote to 3MB by restricting overall download limit up to 20GB, further to reduce the speed limit to 786 KB.
If they were customer oriented, they were supposed to communicate this dirty sales strategy to customers in order to decide whether to stay or leave. I have now registered a complaint with them, further planning to post an online consumer complaint.