They are big frauds and cheaters. They are reckless, rude and irresponsible. Beam customer service is the worst service that I have ever seen my life. They never keep their promise even once per literally 20 requests. their customer care is pathetic. They even charge for the service which they do not provide. Every time we call, "Sorry sir, we are updating and forwarding your request to concern department and they will resolve the issue within 24 hrs" is the answer that we get.
When a customer calls frequently regarding issue, customer care support behaves very very rudely. I have been made fool by beam support umpteen times for believing that the issue is resolved in 24 hrs. Not just 24 hrs or days, it has taken weeks but still things are not rolling down. I am hopeless and finally decided to give up and go for alternative.
If any one is already using beam its ok, but if any one planning to get new connection or shifting the connection from one address to another, NEVER...................... choose beam. One can choose beam if the one wishes to face the WORST WORST experience.