Our account number is 71138.My mobile number is 9912833022. Account is in the name of P. Gangaiah Chowdary. From the last 2.5 years I m using beam service, I am from Madeenaguda. when ever a problem occurs, it takes 5-15 days to solve it, u need to call the costumer care every day and there response will be very delay. This time sine 2.5 months we are facing the problem. Everyday raising the ticket after 24 hours without resolving the issue they are closing the ticket. Unnecessarily we are paying. Planning to go to consumer court for refund of my deposit amount of Rs. 1200.00 & My 2.5 months bill amount and for my phone bill to that customer care.Service is too bad.
Not at all happy.
Technicians are not knowledgeable. On 11.06.2012 one trechnician came and told our system had virus problem and suggested go to Hardware shop to install virus. However, I checked with other cable connection I was able to connected to Beam network. It seems no virus in my system.
The worst service .