This is for all those who are planning on getting a new broadband connection, stay away from beam cable broadband service. I’m currently using their Home Starter package. this is "supposed" to give me upto 160 kbps of speeds. In practice, what I do get is a max of 2-3 kbps. My browsing speeds are absolutely pathetic. It takes about 4-5 mins to open any given website. I can’t access my webmail, ever. My gmail or any other google site never opens because the network always times out. I’ve tried complaining about this problem n number of times, but their technicians never show up. They’re the most unresponsive people you’ll ever come across.
I’ve read about similar problems from even those who’re using a higher speed package. Try BSNL, Sify Broadband, Airtel Broadband, or You Telecom. I’ve heard these are good. Prices are almost similar to Beam Cable’s packages. It’s only been a month since I’ve been using beam’s connection, and I’m not going to be renewing my package. I’m speaking to Sify and Airtel for their Tariff details.
It’s better to pay just a little more (by which I mean about 50-100 bucks more) and be at ease, instead of going through this nightmarish experience of never being able to connect to your desired websites.