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Beam Fiber Telecom

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Summary

Beam Fiber Telecom
Foram Parikh@faparikh
Jul 12, 2012 12:44 AM, 2080 Views
The worst

Please dont go for beam connection. Speed is ok. This is how beam works

  1. If there is any problem with internet, call beam

  2. Customer care logs a complain and gives the time of 24 hrs

  3. Call for 3 days continuously and no body responds you for your complain.

  4. After 3 days they close your complain due to SLA and will open new complain

  5. After 4 days you call continuously for 7 days to check your status of complain.

  6. After 7 days technician comes to your house and will tell that problem will resolve in 24 hrs. No change.

  7. After 10 days you try to talk to higher supervisor and after your mobile bill of Rs. 200, supervisor will again promise for 24hrs.

  8. This should go for 20 days

  9. After 20 days, your complaints will be closed with no results

  10. After 25 days, you get frustrated and ask for refund.

  11. After a month, you forget your money and take the internet from some other provider and live happy life.

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