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2.8

Summary

Beautiful Homes Service
debdutta mukherjee@debdutta.mukherjee
Feb 22, 2017 11:14 AM, 14900 Views
Color in catalo does not match at all with finish

I took Asian paints home solutions for my 3 BHK in Kolkata for which they charged me 78000, which was almost 30 K more than what local vendor asked for using same Asian paints color. I did not have time to visit the site so I assumed this will be hassle free if their professional support is in place.


However the site incharge Tanmoy never turned up when I was at the site and when one of the contrasting walls color was totally different from what was in the shade catalogue, which I pointed out from first coat itself, no action was taken and after finishing the color they just updated me it is done. On visiting the site when I tried to get in touch again with him, he did not pick up the phone for 5 days.


Now finally I have called the head quarters as even the toll free customer care 1800 2095678 service just keeps ringing. Overall a very pathetic experienced and would suggest everyone to use local vendors instead of paying extra 30 K for the Asian Paints Home solution as they do not even respond when contacted.

(2)
Dear Sir we are very sorry to hear about your experience. Request you to please share your phone number through a private message and our team will call you to understand and address your concern
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