I ordered a jigsaw puzzle from this site on 18st July 2012 , so far (26th July 2012) no reply from them . I created a ticket in their https://borpl.freshdesk.com/home , strangely some one updated in the ticket like the following ,
" Dear Bhaap.com customer Crew, A customer has just contacted us with a query. Please reply as soon as possible.customer name: Email: @yahoo.comPhone: 94 Subject:Bhaap Contact Us SubmissionComment:Order number 10000 9/18/12 . What is the status of this order , no update for so many days.
So who is taking care of the customer complaint if not the customer care ? There is no reply even by email about the status of the product delivery if it is going to happen.
Keeping fingers crossed.
Today Apr 10th 2013 (note the year and date) I received the parcel to my disbelief . So i’m editing my review. Even thou I received the product . Sending it after 9 months cant be considered as service.