Bhanzu is working closely with MouthShut.com to enhance customer satisfaction.
I am writing this review to express my extreme disappointment with Bhanzu, a teaching company that has proven to be nothing short of a nightmare for both students and parents alike. My experience with them has been nothing but a series of letdowns, false promises, and a complete disregard for customer satisfaction.My primary concern revolves around their inability to provide competent teachers for mathematics. Despite their claims of having a rigorous screening process for instructors, it has become evident that Bhanzu falls drastically short in ensuring the quality of their teaching staff. The tutors assigned to my childs math lessons were not only unqualified but also lacked the necessary skills to effectively impart knowledge.To make matters worse, Bhanzu boldly asserts a refund policy that they consistently fail to honor. Promising a refund if parents decide to withdraw their children from the course after a minimum number of classes, Bhanzu has repeatedly ignored my requests for a refund. The relationship counselor, who supposedly has regular meetings with the team, has proven utterly ineffective in facilitating the refund process (close to 70KINR). Despite multiple attempts to resolve the matter, I have been met with nothing but delays and excuses.It is unacceptable that a company entrusted with the education and well-being of students shows such blatant disregard for customer satisfaction. As a frustrated and dissatisfied customer, I urge anyone who has faced similar issues with Bhanzu to join me in taking collective action. The lack of accountability and transparency in their operations cannot go unchecked.If you have experienced the same level of incompetence and frustration with Bhanzu, please reach out to me here. Together, we can explore options for collective action against this company. Its time to hold Bhanzu accountable for their failures and ensure that others are not misled into wasting their time and money on subpar educational services. Let us stand together and demand the resolution we deserve, or else risk letting Bhanzu continue to exploit unsuspecting customers without consequences.