Bhanzu is working closely with MouthShut.com to enhance customer satisfaction.
My son joined Bhanzu in 2023. Post the classes after few months, he lost his interest with it. Hence in Sep 2023 have sent an email to Bhanzu support for discontinuation and to provide the refund process. Since then multiple follow emails were sent, but there is no response itself. The counsellor, who was involved for joining, was also not able to connect with support on the refund process internally, as the support stopped responding to her as well.I have sent them a fiinal email on processing the refund, post which would have to file a legal complaint.