Last month I have taken bharat gas connection and first I went to agency and asked him all thing about gas connection he told me that first u put up your documents and will register your details after verification of the document . bharat gas agency will clear that you must have only one Account if you have already a account than they Will not issue any other account and they will reject your request in possession on more than one Account and home delivery is also available but for that you have to pay extra money. I payed 4500 for two cylinder connection and they will also provide one regulator and one pipe but they will not provide any gas stove you have to purchase it with own money and overall service of bharat gas was good