I have paid membership in Bharatmatrimony.com.
However, I was unhappy, so I asked for refund for the remainder of the months and they refused to provide any support.
They kind of ignore you. Their overall response and even matches they send across are poor even after setting partner preferences. And they keep saying the same thing again and again.
Really poor! All they want is membership fees paid and after that they dont bother at all. However, before you pay membership, they sweet talk. Just bad!