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BharatMatrimony

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BharatMatrimony
Ishwar P Khd@cinematruth885
Dec 07, 2013 12:45 PM, 26303 Views
(Updated Dec 16, 2013)
Bharatmatrimony.com - lot of technical errors

Friends, Please do not pay Bharatmatrimony. It is a big waste. If you think there are more suitable profiles, please register as free member so that you can receive messages and chats.


There are lots of technical errors in bharatmatrimony.com

  1. SHOWING ALREADY CONTACTED PROFILES AS "YET TO BE CONTACTED"

There is an option showing suggested profiles in bharatmatrimony.com you will see in your profile home page like "Recently Joined", "Yet to be viewed", "Viewed and not contacted" etc. You will same profiles in all these category. Viewed and contacted profiles will appear in "Yet to be viewed", same will appear in "Viewed and not contacted" category also. How is it possible?

  1. FAKE NUMBERS IN "MATCHES"

There is a button called "Matches" in the navigation bar. That is third from left hand side. There you will find some funny numbers. Eg. there you will find 130(white letters highlighted with red) if you click on that, you will be taken to a page "MatchSummary Search Results" there you will find another three sections. "Preferred, Basic & Extended" you may not find any number in those three sections. If there is some number, it will never match with the number shown in "Matches". I usually get more than 100 in "Matches" but, after clicking on that all will be zero and immediately "Matches" will also change to "0". Funny is it?

  1. NOTIFICATIONS

There is a notifier in the page top, middle, slightly towards right side, icon with a bell shape.


Normally it will show online members with whom we contacted earlier. If we click on that, notifications will disappear before we read it. If there are more than 2, we may not be able to read it and it will say "Currently you have no notifications". It should be there at least for 5 secs to read and decide whether to chat or not.

  1. PERSONALIZED MESSAGES ARE GOING TO SPAM BOX OF OUR EMAIL

We are paying to Bharatmatrimony and we are not getting messages from others to our inbox. Unfortunately, most of the messages are going to Spam box. They have their own funny justifications for this issue. I do agree that there is other way to read the messages from our profile. But we are won’t be checking Bharatmatrimony everyday. We should get email notifications properly and it is just impossible to check’Spam Box’. I used to empty spams once in a while. Now, because of Bharatmatrimony, I learned to read all emails in spam also! I got so many old messages from Spam! If we are not getting any reply from a member, we will think that they are not interested in our message. But the fact is, messages are resting in their spam box. The only way to check this is to see "Read" and "Unread" messages.


Their justifications:-


a. You are spamming the personalized messages.(They thinks we are mad to pay for responses and spam messages for no reason!)


b. You can read the messages from our website.


c. If there are unread messages, one big notification window will appear!(This never happened!)


d. Your preferred partners are frequently visiting their profile but they are not reading your messages. It is not our responsibility to force them.(This is a ready made answer for every profile.)

  1. Their funny replies will come only once in 3 days because they will have to attend more queries. This affects me because each day is counting. So I requested them to extend my membership period for one month. They answered No.

So friends, Please do not pay Bharatmatrimony. It is a big waste. If you think there are more suitable profiles, please register as free member so that you can receive messages and chats.

(3)
Dear Sir, We're really sorry to hear about your experience. Although this happened in 2011, we'd like to speak to you and understand the issue better to help you. Also, it will aid us in introspection and improvements in our processes ultimately leading to customer delight.Please send us your phone number to wecare@bharatmatrimony.comWe apologize, once again for the unpleasant experience you had.Regards,Team Contact CenterBharatmatrimony.com
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